Web UI/UX Enhancement of Smart Water Heater and Thermostats Solution

Client Overview

US-based leading manufacturer that produces residential and commercial water heaters and boilers, as well as heating, ventilating, and air conditioning equipment delivering a new level of efficiency, convenience, and comfort to users.

Business Challenge

The client wanted to enhance the web UI/UX for their connected water heater and thermostats solutions. They wanted to resolve their end-customer complaints regarding visibility and crashes. For the same, they were looking for a partner who can identify the UX opportunity, logical flow issues, and improve the visual design of the application. 

VOLANSYS Contribution

VOLANSYS helped the client in designing the web user interface for their connected water heater and thermostat solutions. Simplified and visual representation with long term visibility of data, real-time access/update of data, easy navigation and improved the overall application design.  

  • Web UI/UX design & development for connected water heater and thermostats
    • Improved data distribution and navigation on the portal
    • MQTT enabled and features enhancements
    • Simplified visual representation of complex content
    • Improved intuitiveness, error prevention, and user control
    • Provided better accessibility of data summary on request from the user
    • Option of viewing the selective summary and reports based on product type
    • Improved visual space with vertically aligned menus
    • Common navigation to switch to another portal
    • Bifurcation for easy access to device management and away configuration
    • Better accessibility of device data with closable sections
    • Inclusion of more volume of critical details on the same page related to the selected  location  and preschedule history
    • Easy navigation to various locations
    • Common area for a selection of user or MAC address of a device
    • Back access facility for seamless navigation through all the levels
    • Compact navigation menu to accommodate more options in future
    • Easy flipping between different types of schedules with respective input fields
    • Copy schedule facility for efficient use of generating schedule functionality
    • Provision to modify/delete generated schedules before adding them
    • Colored elements to differentiate between the criticality of alerts
    • Quick access for test settings
  • Mobile application(Android & iOS) modifications:
    • Ongoing app sustenance engineering and customer support
    • New features implementation: Intelligent gas water heater – controlling all the thermostats using a single master device or mobile app
Technologies | Engineering Expertise

Mobility | Cloud | Software Engineering | Quality Engineering

Solution Architecture

Smart Water & Thermostat Solution

Benefits Delivered
  • Helped client to execute the dynamic UI in the web/mobile app allowing changes to be implemented directly from the cloud reducing 6 weeks development and QA cycle to publish any app update onto stores
  • Drastic improvement in customer rating from 1.4 to 4.1 on the App Store and Play Store
  • Futuristic scalable design to accommodate changes in data, form fields or tabs considering the solution scalability from prototype to full-scale deployment
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